Therapy Online Australia

Workers Compensation for Therapy

If you've been injured or psychologically affected at work, you may be eligible for funded therapy through your state or territory's workers compensation scheme. Here's how to get started:

How It Works

1. Report the Incident and Seek Medical Help

Notify your employer of the injury or psychological harm and see your GP as soon as possible. Your doctor can assess your condition and provide a Work Capacity Certificate and a referral to a mental health provider if needed.

2. Lodge a Workers Compensation Claim

Your employer or insurer will assist in lodging a formal claim. Once accepted, psychological treatment can be included as part of your recovery plan, and treatment costs may be covered.

3. Choose a Mental Health Practitioner

You can work with a Clinical or Registered Psychologist, Counsellor, or Psychotherapist depending on your needs and what your insurer approves. Our directory includes professionals familiar with workers compensation processes.

4. Begin Treatment with Insurer Approval

Treatment can begin once insurer approval is obtained. For some states, up to 6 early psychological intervention sessions may be pre-approved before the claim is fully processed.

State-Based Access

State/Territory	Initial Sessions Approved	Approved Providers	Funding Body
NSW	Up to 8 sessions	Psychologists, Counsellors*	icare
VIC	Up to 5 sessions	Psychologists, Social Workers	WorkSafe Victoria
QLD	Up to 5 sessions	Approved Mental Health Providers	WorkCover QLD
WA / SA / Other	Varies by case	Subject to insurer approval	State WorkCover Authorities

Important Information

Pre-Approval May Be Required

Always check with your insurer before commencing therapy.

Sessions Often Pre-Approved

Some states allow initial sessions without full claim approval.

Counsellors & Psychotherapists

May require specific credentials or pre-approval from insurer.

Focus on Work-Related Recovery

Sessions must support return-to-work or mental health related to the incident.

Frequently Asked Questions

Yes, as long as they are approved by the insurer or meet the qualifications required in your state.

Not usually. Most workers compensation providers pay the therapist directly once approval is granted.

Anxiety, depression, PTSD, stress, adjustment difficulties, and trauma related to workplace incidents.

Yes — online sessions are increasingly accepted across insurers and are covered if approved by your case manager.

You may still access therapy privately or through Medicare if eligible. Speak to your GP about your options.

Workers Compensation-Funded Therapy Sessions